Shipping & Return

Shipping

BHAonline represents several manufacturers. We ship some of our products direct from our fulfillment center, while other products may come directly from the manufacturer. Therefore multi-products orders may arrive in multiple boxes from varied points of origin.

The typical shipping method used is UPS or Fedex package shipping.
The length of time it takes for your order to arrive may be affected by the origin of the shipment. Typically within 7 to 14 days.


Return

Customer satisfaction is our number one priority! All new, unused items can be returned within 30 days of the delivery date. All items must be returned in new, unused condition with original box/packaging, including manufacturer tags, parts, and accessories. Please submit a (Return Merchandise Authorization) RMA request for approval before returning your item.

All returns will be for a refund. Exchanges must be placed as a new order. A 15% restocking fee will apply to all non-defective merchandise. Shipping is non-refundable for non-defective returns. Buyer is responsible for return shipping for non-defective returns. A return label will be provided if determined damaged/defective.


Additional details, photos, etc. may be requested.